6 Napier Rd, #02-10 Gleneagles Medical Centre, Singapore 258499 +65 8849 0677 baselneurosurgery@bone.com.sg
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Privacy policy

How this website collects, uses and protects the information you give us. For how the clinic handles personal data more broadly, see our personal data protection policy.

Neurosurgery and Orthopaedic Clinic, by Basel Medical  ·  Effective 1 January 2026

This privacy notice sets out the privacy practices for neurosurgery.com.sg/, and applies solely to information collected by this website. It tells you:

  • what personally identifiable information is collected from you through the website, how it is used and with whom it may be shared
  • what choices are available to you regarding the use of your data
  • the security procedures in place to protect against the misuse of your information
  • how you can correct any inaccuracies in the information

Information collection, use and sharing

We are the sole owners of the information collected on this site. We only have access to, or collect, information that you voluntarily give us by email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside our organisation, other than as necessary to fulfil your request.

Unless you ask us not to, we may contact you by email in future to tell you about news or changes to this privacy policy.

Your access to and control over information

You may opt out of any future contact from us at any time. You can do any of the following at any time, by contacting us at the email address or phone number given on this website:

  • see what data we have about you, if any
  • change or correct any data we have about you
  • have us delete any data we have about you
  • raise any concern you have about our use of your data

Analytics

We use Google Tag Manager on this site, which loads Google Analytics. Google Analytics is a web analytics service offered by Google that reports how visitors use a website: which pages are opened, how long is spent on them, roughly where in the world the visitor is, and what kind of device and browser was used. It sets cookies on your device to recognise repeat visits. We use it to understand which parts of the site are useful, and to improve them.

We also use WP Statistics, which counts visits on our own server rather than sending them to another company.

We do not use analytics to identify you personally, and we do not combine analytics data with the information you send us by email or through a booking.

You can opt out of Google Analytics on every website you visit by installing Google's opt-out browser add-on. How Google handles data from sites that use its services is described in Google's own policy. You can also refuse cookies in your browser settings, as described below.

Cookies

We use cookies on this site. A cookie is a small piece of data stored on a visitor's device that helps us improve your access to the site and recognise repeat visitors. Cookies also allow us to understand which parts of the site are used, so we can improve them. Our use of cookies is not linked to any personally identifiable information on this site.

You can set your browser to refuse cookies, or to warn you when a site sets one. Parts of this site may not work as intended if you do.

Links to other sites

This website contains links to other sites. We are not responsible for the content or the privacy practices of those sites. We encourage you to be aware when you leave our site, and to read the privacy statement of any other site that collects personally identifiable information.

Security

We take precautions to protect your information. When you submit sensitive information through this website, that information is protected both online and offline.

Wherever we collect sensitive information, it is encrypted and transmitted to us securely. You can check this by looking for a lock icon in the address bar, and for https at the start of the address of the page.

Offline, only employees who need the information to perform a specific job, for example billing or patient service, are granted access to personally identifiable information. The computers and servers on which we store personally identifiable information are kept in a secure environment.

Contact us

If you believe that we are not abiding by this privacy policy, please contact us at once by email at baselneurosurgery@bone.com.sg, or call +65 8849 0677.

For requests about personal data held by the clinic — access, correction, or withdrawal of consent — see our personal data protection policy, which names where to write.

Call us for a consultation

Questions about an appointment, or about the information we hold? Call the clinic and we will help.

Book an appointment Call +65 8849 0677
Address
6 Napier Road, #02-10
Gleneagles Medical Centre
Singapore 258499
Phone
+65 8849 0677
Mon–Fri
9:00 am – 5:30 pm
Saturday
9:00 am – 1:00 pm
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