Insurance and Medisave

You do not need insurance to see us

Plenty of our patients pay for themselves, and it makes no difference to the appointment you get or the doctor you see. There is no separate queue and no referral required — you book the same way anyone else does.

Ask us for the consultation fee when you book and we will tell you over the phone, so you know what the first visit costs before you come in.

If treatment turns out to be needed, our staff will go through the cost with you after the consultation, once the doctor knows what is actually involved. Nothing gets scheduled before you have had that conversation.

Insurance providers we work with

We have partnered with leading local and international insurers, which lets eligible members settle directly rather than paying and claiming back.

Corporate insurance cards accepted

If your employer provides cover through one of these networks, bring your card to the appointment.

What to do before your appointment

• Call or WhatsApp us with your insurer and plan name, and we will tell you what is covered before you come in
• Bring your insurance or corporate card, and your NRIC or FIN
• If your employer arranges the cover, check whether a letter of guarantee or pre-authorisation is needed — some plans require it
• If you have an Integrated Shield Plan, tell us the insurer and plan name when you book — whether it applies depends on the plan, and we will check it for you
• Remember that Medisave applies to scans, not to the consultation itself

What Medisave does and does not cover here

This trips people up, so it is worth being plain about it.

• Scans — Medisave can be used towards imaging arranged through the clinic.
• Consultation fees — Medisave cannot be used. The consultation is paid by cash, card, or through your insurance if your plan covers outpatient specialist visits.

Integrated Shield Plans are a separate matter. They may be applicable at this clinic, but it depends on the plan you hold — we check each one individually rather than assume.

Ask us for the consultation fee when you book, so you know what to expect before you arrive.